Robert Mitchell is a freelance writer and editor. Previously, he was a national correspondent for Computerworld. He also served as an editor at Network World and BYTE, and was part of the editorial team that launched TechBeacon.com.
AI innovations are transforming videoconferencing software, which is rapidly being absorbed into unified communications and collaboration platforms. Here’s what to look for and 14 platforms to consider.
With the increased reliance on technology for everything from personal computing to point-of-sale transactions, the ability to rapidly resolve problems on remote devices — PCs, smartphones, and more — can boost profits as well as wor
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